Free shipping on every order · 30-day returns · Office & Desk Supplies
Last updated: October 24, 2026
You must read and agree to these Terms and Conditions before ordering from Zentek Haus. By placing an order, You agree to be bound by the following Terms and Conditions.
This is a binding agreement between You, the person or entity agreeing to these terms ("I", "You", "Your" or "Customer"), and Zentek Haus, the owner and administrator of this Website ("Our", "Us", or "Company"). The Website is operated by Magnolia Bloom LLC at zentekhaus.com. These Terms govern Your use of and access to this Website and all of its sub-pages.
By using, visiting, or browsing the Website, as well as placing an order through the Website, You accept these Terms of Use without limitation. If You do not agree to be bound by these Terms, You should exit the Website immediately. By accessing, using, or ordering products through the Website, You affirm that You have read this Agreement and understand, agree, and consent to all Terms contained herein.
You further agree not to use or access the Website if doing so would violate the laws of Your state, province, or country.
By ordering products from us, You authorize us to charge Your credit card accordingly. The descriptor that appears on Your credit card statement will appear as zentekhaus.com. If You have any questions regarding Your credit card statement, please contact our customer service department.
This is the full range of products and offers which are currently available on our store:
Shipping is free on every order. Shipments are tracked and the tracking number is sent by email as soon as Your order is shipped. Orders are shipped within 3–5 business days and delivered to Your home address.
We refund all cases of fraud and unauthorized transactions, including shipping and handling charges. Customers are eligible for a refund within 30 days from the date of receipt of the order. Both opened and unopened products are eligible for return, provided the item is in its original condition with everything that came in the box.
Customers are restricted to receiving a single refund per product ordered. Repetitive refunds are not permitted unless the product, as delivered to You, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
To process Your refund, You must supply us with Your name and delivery address. Once a refund has been approved, please allow up to 15 business days for the refund to appear on Your credit card statement, depending on Your bank's processing times.
To obtain Your refund, contact customer service to obtain a Return Merchandise Authorization (RMA) number. Write this number on the outside of the shipping package and send the product back to our fulfillment center within 30 days from receipt of the product. Return shipping costs are the responsibility of the customer and will be deducted from the refund issued. Once our fulfillment center receives and verifies the package, You will be issued a refund.
Email: info@zentekhaus.com
Orders are shipped within 3–5 business days. Please be advised that shipments are not sent on Saturdays, Sundays, or any holidays. Zentek Haus does not guarantee specific arrival dates or times and does not refund or credit delivery or processing charges for delayed shipments.
Every product carries a two-year warranty against manufacturing defects, beginning on the date of delivery. The warranty does not cover accidental damage, liquid damage beyond the stated water resistance of a product, normal wear, or damage caused by an unauthorised repair or an incompatible charger. To make a claim, contact our customer service department with Your order details and we will repair or replace the item.
The materials and products contained and offered on the Website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Zentek Haus disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
In no event shall Zentek Haus or its officers, directors, employees, or agents be liable for any indirect, special, incidental, exemplary, consequential, or punitive damages arising from or related to this Agreement, the products, or the Customer's use of the Website. You agree that Zentek Haus's entire liability for all claims shall be limited to the lesser of (i) USD $500.00, or (ii) the total amount You paid to Zentek Haus in the one month period immediately preceding the incident.
Most of our pieces are powder-coated steel, bamboo or anodised aluminium, and everything in the stationery range is paper and pigment ink. Wipe metal and bamboo with a soft, slightly damp cloth and dry it straight away; avoid solvents and abrasive pads, which dull the finish. Keep notebooks and loose paper flat and out of direct sunlight, and store the fine-liners capped and lying horizontal so the tips do not dry out. Give the LED lamp room to breathe while it is on and do not cover the housing. None of our pieces contains a user-serviceable battery: the USB-C port in the lamp base is for charging a phone, not for opening the lamp. If something arrives damaged, contact customer service rather than attempting a repair.
We may update these Terms from time to time. Changes are effective upon posting. A changed "last updated" date indicates that this document has been updated, and the updated version supersedes any prior versions immediately upon posting. It is Your responsibility to review these Terms periodically.
If You have any questions about these Terms, please contact our customer service department:
Phone: (888) 554-952
Email: info@zentekhaus.com
Mailing Address:
Magnolia Bloom LLC
600 Suggs St S
Wilson, NC 27893, USA